Privacy Policy

‍ Privacy Policy‍ ‍

Katherine Flechaus Counseling and Consulting, LLC This Privacy Policy describes how Katherine Flechaus Counseling and Consulting, LLC ("we," "us," or "our") collects, uses, and shares information when you visit our website, www.katherineflechauscounselingandconsulting.com (the "Site"). This Privacy Policy applies to all visitors to the Site. By using the Site, you agree to the practices described below. If you do not agree, please do not provide us with your personal information or interact with the Site. This Privacy Policy addresses website data only — such as how you browse the Site and what you submit through our contact form. It does not address Protected Health Information (PHI) created once you become a client. Information shared within the therapeutic relationship is governed separately, under HIPAA, through our Notice of Privacy Practices, which is provided directly to clients at intake.

A Note on What This Site Collects

This website does not include online scheduling, an intake portal, or any login-protected area. Our "Schedule a Free Consultation" link directs visitors to our Contact page, where you may reach us by email or by submitting a short form. We do not collect payment, billing, or clinical information through this Site. Please do not include detailed health information, symptoms, or other sensitive personal details in the contact form or in an initial email. A brief note that you're interested in scheduling a consultation is all that's needed — anything more clinical in nature is best discussed once we've connected directly.

Information We Collect

When you visit the Site, we automatically collect certain information about your device and browsing activity ("Device Information"), including your browser type, IP address, time zone, and the pages you view. We collect this using standard technologies such as:

• Cookies — small data files stored on your device

• Log files — which track IP address, browser type, and referring/exit pages

• Analytics tools — which help us understand how visitors use the Site We currently use Google Analytics to understand general site traffic patterns. You can review Google's privacy practices here, or opt out of Google Analytics here. You can also set your browser to block cookies; some Site features may not function properly if you do. We do not alter our data collection practices in response to browser "Do Not Track" signals. We also collect information you provide directly ("Provided Information") — for example, your name, email address, and phone number, if you submit our contact form or email us. We refer to Device Information and Provided Information together as "Personal Information."

How We Use Personal Information

We use Personal Information to:

• Respond to your inquiry and communicate with you

• Operate, maintain, and improve the Site

• Monitor Site activity for security purposes

How We Share Personal Information

We do not sell, trade, or rent your Personal Information. We share limited Personal Information with trusted third-party service providers who help us operate the Site and our practice, including:

• Squarespace, our website and form-hosting platform

• Google Analytics, for website traffic analysis

• Alma (hello.alma.com), which supports scheduling, secure video sessions, documentation, and billing once you become a client

• We may also disclose Personal Information where required to comply with applicable law, respond to a valid legal request, or protect our rights.

How We Store Your Data

We use commercially reasonable, industry-standard security measures to protect Personal Information collected through the Site. However, no method of transmission over the internet is completely secure, and information you submit is done so at your own risk. We retain Personal Information collected through the Site for as long as reasonably necessary, unless you request its deletion.

Your Data Protection Rights

Depending on where you live, you may have the right to access, correct, update, or request deletion of your Personal Information, or to object to or restrict certain processing. To exercise any of these rights, contact us using the information below.

Third-Party Websites

This Privacy Policy applies only to this Site. We are not responsible for the privacy practices of any third-party websites linked to or from our Site, including Alma or Zocdoc, each of which maintains its own privacy policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. The date of the most recent update appears at the bottom of this page.

Complaints

If you have concerns about how we handle your Personal Information, please contact us first so we can try to resolve the issue directly. If your concern relates to Protected Health Information handled within a clinical relationship, you also have the right to file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights.

Contact Us

Questions about this Privacy Policy, or requests to exercise your data rights, may be directed to: Email: kfcounselingconsulting@gmail.com‍ ‍

Last updated: 8/2026‍ ‍